Privacy Policy

At Loomi Craft, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

1. Information We Collect

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.

  • Non-Personal Information: We may collect non-personal information about your interaction with our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending you order confirmations and shipping notifications.

  • Customer Support: To respond to your inquiries, provide customer service, and improve our services.

  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and updates. You can opt out of these communications at any time.

  • Website Improvement: To analyze user behavior and improve our website, products, and services.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties, except to provide services to you (such as shipping and payment processing) or as required by law.

4. Data Security

We implement a variety of security measures to protect your personal information. Your information is stored on secure servers and is encrypted during transmission. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences and improve our website functionality. You can choose to accept or decline cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We do not control these sites and are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at loomicraft@outlook.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a revised effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: loomicraft@outlook.com
  • Phone: +86 133-3599-6588